Privacy Policy
At Check In Adventure, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information, especially in relation to our booking system and release of liability waivers.
1. Information We Collect
When you make a booking or sign a release of liability waiver, we collect the following personal data:
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and date of birth.
- Payment Information: Credit card details (secured through SSL encryption) for transaction processing.
- Waiver-Related Data: Digital signature and consent for legal documents, such as release of liability waivers.
- Activity Data: Information regarding your bookings, preferences, and interaction with our services.
2. Purpose of Data Collection
We collect your information for the following purposes:
- Booking and Transaction Management: To facilitate bookings, process payments, and issue confirmation.
- Release of Liability Waiver: For legal documentation of your acknowledgment and agreement to our terms regarding safety and risks.
- Customer Support: To respond to your inquiries and provide assistance with bookings or waiver-related issues.
- Service Improvement: To improve our website and user experience based on feedback and usage analytics.
- Marketing Communications: With your consent, we may send you promotions, updates, or offers.
3. Security of Your Information
We implement a variety of security measures to protect your personal data:
- Encryption: All sensitive information (such as payment details) is transmitted securely using SSL technology.
- Data Access: Only authorized personnel have access to your personal information, and they are required to keep it confidential.
- Data Retention: We retain your information only as long as necessary for legal, business, or tax purposes. Waiver-related data is stored for legal compliance.
4. Cookies and Tracking
We use cookies to personalize your experience, track site usage, and save your preferences. You can manage cookie settings through your browser.
5. Third-Party Disclosure
We do not sell or trade your personal information. However, trusted third parties who assist in our operations (such as payment processors or legal advisors) may access your information under strict confidentiality agreements. We may also disclose your data to comply with legal obligations or to protect the rights and safety of our users and business.
6. Your Rights and Control Over Your Information
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw your consent for marketing communications.
- Request a copy of the release of liability waiver you signed.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and if significant, you will be notified by email.
If you have any questions or concerns about this privacy policy, please contact us at privacy@checkinadventure.com.